You were very courteous, helpful and friendly. I also value the way you called back and confirmed whether I received the approval mail or not. I appreciate the way you communicated and fulfilled the commitment of providing the approval in 10 minutes after understanding my problem ,where in other executives have asked to wait for 3 to 4 hours for approval. I would like to thank you for the excellent and prompt service provided by you on 9th Jan 2015 byĬo coordinating with your team to provide approval for cashless request as I was waiting for the approval for long and my mother was not in a condition to wait more in the hospital. I wish to place on record the WONDERFUL & PROMPT SERVICE by VIDAL to us. Madam Srimathi is also doing exemplary service and she responds to our mail immediately and our Claims are settled then and there. He is a great Asset to VIDAL.Very Prompt settlement and queries attended without any delay.I personally wish him to reach greater heights in his career. Whenever I call him he responds with care. Mr Sivaganesh is very courteous,patient, friendly and more than that a brotherhood approach. I have never experienced this much of wonderful serivce so far. I am working in LIC for the past 26 years. XXXX working as XXX in LIC OF INDIA Chennai Division I was diagnosed LEFT XXXXXX and underwent surgery and taking continuous treatment for 9 months. We value your services and the level of commitment shown by you is really commendable. but since the approval process was so fast that he got discharged at around 3.30 p.m. His planned discharge was at around 6.00 p.m. This helped Mr Ram Dhirwani to get discharged from the hospital without any hassles. We also appreciate the way you communicated and fulfilled the commitment of providing the approval in less than hours’ time. Though it was Sunday, the process was very smooth. The co-ordination between the Insurance Company and the TPA was fantastic for utilising corporate buffer of Rs. We would like to thank you for the excellent support provided to us yesterday for granting cashless approval to Mr Ram Dhirwani. Customer Care Center can be reached using the below numbers. The Customer Care Centre services are available in English & Hindi.
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